CiviCRM Showcase: Contact Request

Introduction #

Each showcase that is presented here, shows functionality that is provided by CiviCRM in combination with other systems. The site intends to show examples of how CiviCRM can support organisations when reaching out to their constituents, try to engage or activate constituents or raise funds to continue aiming for their goals.

The videos on the use case pages, show functionality from different perspectives:

  • the constituent / visitor of your website
  • the organisation’s staff member
  • a manager

For all use cases, we’ve created separate pages to explain how that particular use case was set up and configured or provided links to places where the setup is explained.

The “Contact Us” Use Case #

Grace visits the Save the Forest website. She would like to know what she can do in her area to support the organisation’s cause. Having looked around, she decides to contact Save the Forest and ask if there is a local support group she can get in touch with. 

She goes to the Contact Us form and fills out her details and question.

From the constituent’s perspective #

From the Staff member’s perspective #

From a Manager’s perspective #